Skilled Safe Privacy Policy

1. Introduction

Skilled Safe ("we", "our", "us") is operated by Skilled Health Pty Ltd (ABN 91 114 814 407).

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and applicable privacy laws.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the Skilled Safe platform, website, mobile applications, and related services.

2. Information We Collect

We may collect:

Information You Provide

  • Full name
  • Email address
  • Phone number
  • Profile information
  • Contractor or worker credentials
  • Compliance documents
  • Training records
  • Safety-related information you upload

Information Collected Through Meta Login

If you choose to sign in using Facebook Login, we may receive:

  • Name
  • Email address
  • Facebook User ID
  • Profile picture

We only collect information that you authorise Meta to share with us.

Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Login activity
  • Usage analytics
  • Error and performance data

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Verify your identity
  • Deliver Skilled Safe services
  • Manage contractor compliance records
  • Provide customer support
  • Improve platform functionality
  • Communicate service updates
  • Maintain platform security
  • Comply with legal obligations

4. Legal Basis for Processing

Where applicable, we process personal information because:

  • You have provided consent
  • Processing is necessary to provide our services
  • We have legitimate business interests
  • We are required by law

5. Sharing Information

We may share information with:

  • Your employer or contracting organisation using Skilled Safe
  • Technology and hosting providers
  • Identity verification providers
  • Government agencies where legally required
  • Professional advisers

We do not sell personal information.

6. Data Storage and Security

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorised access, loss, misuse, or disclosure.

No internet transmission or storage system can be guaranteed completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it is securely deleted or de-identified.

8. Your Rights

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your account and personal information
  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

9. Facebook Login

If you use Facebook Login:

  • Authentication is provided by Meta Platforms, Inc.
  • Your use of Facebook is governed by Meta's Privacy Policy.
  • You may revoke Skilled Safe's access through your Facebook account settings.

10. Data Deletion Requests

Users may request deletion of their account and associated personal information by:

We will verify your identity and process eligible deletion requests within a reasonable timeframe.

Further information is available on our Data Deletion Instructions page.

11. Children's Privacy

Skilled Safe is not intended for children under 16 years of age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and application.

13. Contact Us

Skilled Health Pty Ltd
Email: support@skilledsafe.com.au
Website: https://www.skilledsafe.com.au